CONFIDENTIALITY DECLARATION
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of our process
purchase and sale, we collect the personal information you provide to us.
provide, such as your name, address and email address.
When you browse our store, we also automatically receive
the Internet Protocol address (IP address) of your computer, which allows us to obtain
more details about the browser and operating system you are using.
Email Marketing (if applicable): With your permission, we may send you
emails about our store, new products and other updates.
ARTICLE 2 – CONSENT
How do you get my consent?
When you provide us with your personal information to enter into a
transaction, verify your credit card, place an order, schedule a delivery or
return a purchase, we assume that you consent to our collecting your
information and that we use it for that purpose only.
If we ask you to provide us with your personal information for another
reason, for marketing purposes for example, we will ask you directly for your
explicit consent, or we will give you the opportunity to decline.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to
that we may contact you, collect your information or disclose it, you
can notify us by contacting us at [email protected]
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if
you violate our General Conditions of Sale and Use.
ARTICLE 4 – WHC
Our store is hosted on whc.ca. They provide us with the e-commerce platform
online that allows us to sell our products and services to you.
Your data is stored in the data storage system and databases
whc.ca data, and in the general whc.ca application. Your data is
kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, in this case
whc.ca will store your credit card information. This information is encrypted
in accordance with the data security standard set by the card industry
payment (PCI-DSS standard). The information relating to your purchase transaction is
kept for as long as necessary to complete your order. Once your
order finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the
PCI security standards board, which is the result of the joint effort of companies such as
Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure processing of
credit card data by our store and its service providers.
For more information, please see the whc.ca Terms of Service here or the
Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers that we use will only collect,
use and disclose your information to the extent necessary to be able to carry out
the services they provide to us.
However, some third party service providers, such as payment gateways and
other payment transaction processors have their own
confidentiality as to the information we are required to provide to them for your
purchase transactions.
With regard to these suppliers, we recommend that you carefully read their
privacy policies so you can understand how they will treat
your personal information.
It should be remembered that some suppliers may be located or have facilities
located in a jurisdiction different from yours or ours. So if you decide to
pursue a transaction that requires the services of a third-party provider, your
information may then be governed by the laws of the jurisdiction in which that
supplier is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a
payment gateway located in the United States, the information belonging to you that
been used to complete the transaction could be disclosed under the law
of the United States, including the Patriot Act.
Once you leave our shop site or are redirected to the website
or the application of a third party, you are no longer governed by this Privacy Policy nor
by the General Conditions of Sale and Use of our website.
Connections
You may be required to leave our website by clicking on certain links on
our website. We do not assume any responsibility for the privacy practices
exercised by these other sites and recommend that you carefully read their policies
confidentiality.
ARTICLE 6 – SAFETY
To protect your personal data, we take reasonable precautions and
follow industry best practices to ensure they are not
lost, misappropriated, consulted, disclosed, modified or destroyed in a
inappropriate.
If you provide us with your credit card information, it will be encrypted through
the use of the SSL security protocol and kept with an encryption type
AES-256. Although no method of transmission over the Internet or electronic storage
is 100 %, secure, we follow all PCI-DSS requirements and put
implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies we use. We have listed them here so that
you have the option to choose whether you want to allow them or not.
_session_id, unique session identifier, allows whc.ca to store information
relating to your session (referrer, landing page, etc.).
_whc.ca_visit, no data held, Persistent for 30 minutes from the last
visit. Used by our website provider’s internal statistics tracking system
to record the number of visits.
_whc.ca_uniq, no data retained, expires at midnight (depending on the visitor’s location) on
next day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your
shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it
is used to find out if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your
State or province of residence, and you have given us your consent to
allow any dependent minor to use this website.
ARTICLE 8 – CHANGES TO THIS POLICY
CONFIDENTIALITY
We reserve the right to modify this privacy policy at any time.
time, so please review it frequently. The changes and
clarifications will take effect immediately upon posting to the website. If we
make changes to the content of this policy, we will notify you here that it has
been updated, so you know what information we collect, how
how we use it, and under what circumstances we disclose it, if any
make.
If our store is the subject of an acquisition by or a merger with another company,
your information may be transferred to the new owners so that we
may continue to sell you products.
QUESTIONS AND CONTACT DETAILS
If you wish to: access, correct, modify or delete any personal information
that we have about you, make a complaint, or if you just wish to have
more information, contact our Privacy Officer at
[email protected]
[Re: Privacy Standards Officer]
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